What CEOs must know about IT Support.
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Are you tired of unresponsive IT Support?
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Are you sick and tired of dealing with computer problems? When you have problems, does your current support take too long to fix your issues? If you are interested in learning a better solution to your technology problems, continue reading…
IT Support issues never happen at a convenient time. I know sometimes it feels like the computer just knows when you have a deadline or must get something completed. As businesses continue to become more dependent on their IT systems to work, it is critical that these systems are maintained correctly and when issues do happen, you get support FAST.
Snap Technology, located in Cumming GA, provides customized flat rate IT Support Services to businesses in the Atlanta, Alpharetta, Johns Creek, Cumming, Gainesville, Marietta, Roswell, Sandy Springs, Woodstock, Kennesaw, Norcross, Dunwoody, Buckhead, Suwanee, Dawsonville and Buford. Our people, processes and tools are designed to deliver a consistent and reliable IT Solution for your business so that your technology provides you a competitive advantage.
With Snap Technology as your IT Partner, we will:
- IT Strategy and Planning – we will work with your leadership team to develop an IT Strategy, Budget and 3 year technology road map that provides your company with a competitive advantage.
- Simplify your IT budget – we will customized an IT Support solution and deliver it for a flat rate each month.
- Responsive Help Desk – computer systems can be frustrating when they don’t work correctly. Our Cumming Georgia based help desk will handle all of your end user support issues onsite or remote.
- vCIO Services – as your virtual Chief Information Officer (vCIO) we provide senior level leadership focused on technology to provide your business with solutions tailored for your business.
- Raving Fans Service – we pride ourselves on delivering Raving Fan customer service. Our team loves what we do and it shows.
- Solve Problems – our job is to prevent IT problems and to ensure a reliable, secure, IT system for our partners to help make them successful.
Need help with an IT Project?
Snap Technology also provides IT Consulting and IT Project solutions for our clients. Our certified engineers can assist your IT team or company with a number of different technology and project based work. We are experts in: VMWare, Microsoft, Virtualization, Cisco, Sophos, Eaton, Microsoft Lync, and Microsoft Exchange, just to name a few. Serving businesses in the Atlanta, Alpharetta, Johns Creek, Cumming, Gainesville, Marietta, Roswell, Sandy Springs, Woodstock, Kennesaw, Norcross, Dunwoody, Buckhead, Suwanee, Dawsonville and Buford.
“We run a call center operations in Norcross with several hundred employees. Snap Technology has been a supplement to our IT staff providing additional technical support and projects. They also have help us come up with some innovative solutions to support our operations. These guys deliver results!”
Eric Pittman, VP Finance
“Before working with Snap Technology, I had to spend hours on the phone dealing with problems. It was horrible. Now with Snap Technology’s monitoring and management, they ensure the systems are running well and available. I know that when I get there on Monday morning, the systems are running and you can login and do your work. They have taken the IT headache away from me.”
Fabricio Lopez, VP Marketing & Communication
Give us a call today 678-947-8937
Contact us today so we can learn more about your business and discuss how to make your technology headaches a thing of the past. We are passionate about helping you succeed.