Your Snap Tech IT Team

Our People

Gain the peace of mind knowing that your business is powered by an executive team of IT veterans & an expert team of IT professionals that understand the intricacies of your business. We are laser-focused on delivering the right combination of solutions to manage your environment & collaboratively plan with you on the future of your IT infrastructure. Client experience is at the core of who we are.

Executive Leadership

Karl Bickmore

Over the last 20 years, Karl Bickmore has honed his ability to successfully lead and grow his IT Consulting business while becoming a well-respected thought leader in the industry. As CEO of Snap Tech IT, Karl continuously provides insights into operational improvement for IT companies & regularly speaks at cybersecurity management & international conferences.

Shawn Brown

President and COO
Shawn brings over 25 years of technology and management experience in working with Fortune 500 & SMBs. After working as a technology consultant & manager, Shawn partnered to create Snap Tech IT, currently serving as the President & COO. His leadership has helped transform Snap Tech IT to a consultative MSP, focused on acquisitions in multiple cities.

Randy Crockett

With 20 years of experience in the IT space, Randy Crockett serves as CFO and Partner of Snap Tech IT. Prior to 2009, Randy owned an IT firm, Stratatech, & connected with Karl to form a partnership to grow their company. Randy’s efforts led to the merger of Snap Technology & Phoenix-based Premier IT to form Snap Tech IT.

Our Exceptional Team

Todd Metivier

IT Manager

Steve Crockett

Project Engineer

Shane Swanson

Director of Operations

Allison Monohan

Marketing Manager

Renee Mullender

Director of Administration and Finance

Peter Bingham

Information Security Analyst

Nicole Antunes

Director of Account Management

Michael Kingsley

Professional Services Manager

Matthew Barr

NOC Engineer

Joe Wood

System Administrator

Jen Harrison

Project Coordinator

Jared Brantley

Director of Network Operations

Eric Larsen

Help Desk Technician

Duane Sheets

Unified Communications Service Manager

Chuck Wiley

IT Director

Brandon Garner

IT Manager

Brianna Blount

Service Coordinator

Sabine Wright

Account Manager

Hamiddin Asan
Hamiddin Asan

Business Development Representative

Logan Cleary
Logan Cleary

Business Development Representative

Tyler Fameli
Tyler Fameli

First Response Technician

Steven Chinn

First Response Technician

Hayley McGhee

Project Coordinator

Travis Howell
Travis Howell

Project Engineer

JoAnn Kelm

Administrative Assistant

William Frain

System Administrator

Hungry for more

Explore our Resource Center and enrich your mind

CMMC 2.0: Level 2 CUI Breakdown
  • Educational Assets

CMMC 2.0: Level 2 CUI Breakdown

Many DoD subcontractors will be required to meet Level 2 compliance under CMMC 2.0 moving forward. While the tiered structure has alleviated some of the challenges associated with 1.0, it’s important to understand the changes to each level and what requirements are still in place. Level 2 is considered an advanced level of certification and has many striking similarities to the 1.0 Level 3. So how does Level 2 differ from Level 1? And what does the structure for Level 2 entail?
Remediation Planning and Advice for CMMC
  • Educational Assets

CMMC Quick Bytes: Remediation Planning and Advice

One of the most critical pieces to overall cybersecurity for businesses is having a solid remediation plan, whether you're looking to become CMMC certified or not. If you're lost on remediation plan basics and how to approach this essential component of your cybersecurity toolset, this segment is for you.
Peeling Back the Layers on CMMC Password Policies| Snap Tech IT
  • Educational Assets

Peeling Back the Layers on CMMC Password Policies

There's quite a bit of ambiguity when it comes to CMMC password policies under 2.0. In this segment, Snap Tech IT COO, Shawn Brown, brings clarity to the gray area using NIST guidelines for creating & managing passwords and associated policies. You'll learn practical approaches to scaling password management across your business, what to consider when implementing password policies & the best ways to prepare for your auditor that will evaluate these policies for certification.