Your Snap Tech IT Team

Our People

Gain the peace of mind knowing that your business is powered by an executive team of IT veterans & an expert team of IT professionals that understand the intricacies of your business. We are laser-focused on delivering the right combination of solutions to manage your environment & collaboratively plan with you on the future of your IT infrastructure. Client experience is at the core of who we are.

Executive Leadership

Karl Bickmore

Over the last 20 years, Karl Bickmore has honed his ability to successfully lead and grow his IT Consulting business while becoming a well-respected thought leader in the industry. As CEO of Snap Tech IT, Karl continuously provides insights into operational improvement for IT companies & regularly speaks at cybersecurity management & international conferences.

Shawn Brown

President and COO
Shawn brings over 25 years of technology and management experience in working with Fortune 500 & SMBs. After working as a technology consultant & manager, Shawn partnered to create Snap Tech IT, currently serving as the President & COO. His leadership has helped transform Snap Tech IT to a consultative MSP, focused on acquisitions in multiple cities.

Randy Crockett

With 20 years of experience in the IT space, Randy Crockett serves as CFO and Partner of Snap Tech IT. Prior to 2009, Randy owned an IT firm, Stratatech, & connected with Karl to form a partnership to grow their company. Randy’s efforts led to the merger of Snap Technology & Phoenix-based Premier IT to form Snap Tech IT.

Our Exceptional Team

Todd Metivier

IT Manager

Steve Crockett

Project Engineer

Shane Swanson

Director of Operations

Allison Monohan

Marketing Manager

Renee Mullender

Director of Administration and Finance

Peter Bingham

Information Security Analyst

Nicole Antunes

Director of Account Management

Nathan Poirier

Project Engineer

Michael Kingsley

Professional Services Manager

Matthew Barr

NOC Engineer

Mark Tallant

Systems Administrator & Project Engineer

Joe Wood

System Administrator

Jen Harrison

Project Coordinator

Jared Brantley

Director of Network Operations

Eric Larsen

Help Desk Technician

Duane Sheets

Unified Communications Service Manager

Chuck Wiley

IT Director

Brandon Garner

IT Manager

Brianna Blount

Service Coordinator

Andy Harrold

Help Desk Technician

Sabine Wright

Account Manager

Candace Easterwood

Help Desk Technician

Hungry for more

Explore our Resource Center and enrich your mind

  • Solution Brief

CyberDefense Solution Brief

A 360 degree look at threats and the strategies to prevent, disrupt and respond to them. Learn about topic such as Cybersecurity Readiness, Statistics & Trends, SMB & Enterprise IT Struggles, Cyber Threats To Keep An Eye On and more.
Financial compliance
  • Infographic

Financial Data Security and Compliance

More than most types of business, financial management firms carry a heavy burden to avoid cybersecurity risk and protect their clients’ sensitive information. This is because cybercriminals mark them as a high-value target, which in turn leads to needs for IT compliance.
Private Equity Firm Case Study
  • Case Study

Case Study – Security & SEC Regulations

Because the firm must adhere to SEC regulations, it was imperative that their IT providers understand the regulation & compliance rigors that must go on with data security. With IT security as a leading concern, the firm found themselves having to offer IT security recommendations to their previous provider. The firm was concerned about regulatory red flags being missed.