Your Snap Tech IT Team

Our People

Gain the peace of mind knowing that your business is powered by an executive team of IT veterans & an expert team of IT professionals that understand the intricacies of your business. We are laser-focused on delivering the right combination of solutions to manage your environment & collaboratively plan with you on the future of your IT infrastructure. Client experience is at the core of who we are.

Executive Leadership

Karl Bickmore

Over the last 20 years, Karl Bickmore has honed his ability to successfully lead and grow his IT Consulting business while becoming a well-respected thought leader in the industry. As CEO of Snap Tech IT, Karl continuously provides insights into operational improvement for IT companies & regularly speaks at cybersecurity management & international conferences.

Shawn Brown

President and COO
Shawn brings over 25 years of technology and management experience in working with Fortune 500 & SMBs. After working as a technology consultant & manager, Shawn partnered to create Snap Tech IT, currently serving as the President & COO. His leadership has helped transform Snap Tech IT to a consultative MSP, focused on acquisitions in multiple cities.

Randy Crockett

With 20 years of experience in the IT space, Randy Crockett serves as CFO and Partner of Snap Tech IT. Prior to 2009, Randy owned an IT firm, Stratatech, & connected with Karl to form a partnership to grow their company. Randy’s efforts led to the merger of Snap Technology & Phoenix-based Premier IT to form Snap Tech IT.

Our Exceptional Team

Todd Metivier

IT Manager

Steve Crockett

Project Engineer

Shane Swanson

Director of Operations

Allison Monohan

Marketing Manager

Renee Mullender

Director of Administration and Finance

Peter Bingham

Information Security Analyst

Nicole Antunes

Director of Account Management

Nathan Poirier

Project Engineer

Michael Kingsley

Professional Services Manager

Matthew Barr

NOC Engineer

Mark Tallant

Systems Administrator & Project Engineer

Joe Wood

System Administrator

Jen Harrison

Project Coordinator

Jared Brantley

Director of Network Operations

Eric Larsen

Help Desk Technician

Duane Sheets

Unified Communications Service Manager

Chuck Wiley

IT Director

Brandon Garner

IT Manager

Brianna Blount

Service Coordinator

Andy Harrold

Help Desk Technician

Sabine Wright

Account Manager

Candace Easterwood

Help Desk Technician

Hungry for more

Explore our Resource Center and enrich your mind

Social Engineering Video
  • Video

Social Engineering

Increased sophistication of social engineering makes it difficult to know when you're being had. Don't fall for their tricks & see 5 techniques hackers are using to steal your data.
Ransomware Attack Tips
  • Video


Ransomware is an ever-evolving form of malware designed to encrypt files on a device, rendering any files and the systems that rely on them unusable. check out the tips & tricks you need to know to stay safe.