Your Snap Tech IT Team

Our People

Gain the peace of mind knowing that your business is powered by an executive team of IT veterans & an expert team of IT professionals that understand the intricacies of your business. We are laser-focused on delivering the right combination of solutions to manage your environment & collaboratively plan with you on the future of your IT infrastructure. Client experience is at the core of who we are.

Executive Leadership

Karl Bickmore

CEO
Over the last 20 years, Karl Bickmore has honed his ability to successfully lead and grow his IT Consulting business while becoming a well-respected thought leader in the industry. As CEO of Snap Tech IT, Karl continuously provides insights into operational improvement for IT companies & regularly speaks at cybersecurity management & international conferences.

Shawn Brown

President and COO
Shawn brings over 25 years of technology and management experience in working with Fortune 500 & SMBs. After working as a technology consultant & manager, Shawn partnered to create Snap Tech IT, currently serving as the President & COO. His leadership has helped transform Snap Tech IT to a consultative MSP, focused on acquisitions in multiple cities.

Randy Crockett

CFO
With 20 years of experience in the IT space, Randy Crockett serves as CFO and Partner of Snap Tech IT. Prior to 2009, Randy owned an IT firm, Stratatech, & connected with Karl to form a partnership to grow their company. Randy’s efforts led to the merger of Snap Technology & Phoenix-based Premier IT to form Snap Tech IT.

Our Exceptional Team

Todd Metivier

IT Manager

Steve Crockett

Project Engineer

Shane Swanson

Director of Operations

Allison Monohan

Marketing Manager

Renee Mullender

Director of Administration and Finance

Peter Bingham

Information Security Analyst

Nicole Antunes

Director of Account Management

Joe Wood

System Administrator

Michael Kingsley

Professional Services Manager

Jared Brantley

Director of Network Operations

Eric Larsen

Service Manager

Duane Sheets

Unified Communications Service Manager

Chuck Wiley

IT Director

Sabine Wright

Account Manager

Brandon Garner

IT Manager

Logan Cleary
Logan Cleary

Business Development Representative

Andrew Curtis
Andrew Curtis

First Response Technician

Hayley McGhee

Project Coordinator

JoAnn Kelm

Administrative Assistant

Zac Nipp
Zac Nipp

Account Executive

Jimmy Googer

Project Engineer

Kody Rogers
Kody Rogers

First Response Technician

Bryce Lundgren
Bryce Lundgren

System Administrator

Devin Day
Devin Day

First Response Technician

Andrew Souk

Business Development Representative

Roger Gidlow

Business Development Representative

Michael Grudem
Michael Grudem

System Administrator

Matthew McClain
Matthew McClain

Service Desk Analyst

Travis Csere
Travis Csere

Account Executive

Becki-Carson
Becki Carson

Account Manager Assistant

Michelle-Wyrick
Michelle Wyrick

System Administrator

April Reyes
April Reyes

First Response Technician

Hungry for more

Explore our Resource Center and enrich your mind

MS Teams
  • On-Demand-Events

Microsoft Teams: Top Security Tips to Boost Productivity

Remote working and COVID-19 have vastly accelerated the use of Microsoft Teams over the last two years; a real game-changer for remote teams. MS Teams does have a number of security vulnerabilities that businesses need to understand and address. Join us for a practical conversation on how to strengthen your remote work environment to protect all parties involved.
CMMC Client Case Study: Compliance Preparation Process
  • On-Demand-Events

CMMC Client Case Study: Compliance Preparation Process

Join us to see firsthand how Nate Ankrom, President of Genuine Machine Products, is following a structured compliance preparation process to achieve certification goals. Gain the insights you need to create your roadmap to maintaining compliance for existing & future contracts.
Work Environments in Legal Firms
  • On-Demand-Events

Digital Transformation: Securing Remote Work Environments in Legal Firms

Law firms are realizing that client interaction through legal service delivery must be evaluated on several fronts. From critical access & transmission of sensitive information to securing the IT environment as whole, strategic & tactical planning is a must when you’re entrusted to protect your clients & your business. Join us for a practical conversation on how to strengthen your remote work environment to protect all parties involved.