Your Snap Tech IT Team
Our People
Gain the peace of mind knowing that your business is powered by an executive team of IT veterans & an expert team of IT professionals that understand the intricacies of your business. We are laser-focused on delivering the right combination of solutions to manage your environment & collaboratively plan with you on the future of your IT infrastructure. Client experience is at the core of who we are.
Executive Leadership
Karl Bickmore
CEO
Over the last 20 years, Karl Bickmore has honed his ability to successfully lead and grow his IT Consulting business while becoming a well-respected thought leader in the industry. As CEO of Snap Tech IT, Karl continuously provides insights into operational improvement for IT companies & regularly speaks at cybersecurity management & international conferences.
Shawn Brown
President and COO
Shawn brings over 25 years of technology and management experience in working with Fortune 500 & SMBs. After working as a technology consultant & manager, Shawn partnered to create Snap Tech IT, currently serving as the President & COO. His leadership has helped transform Snap Tech IT to a consultative MSP, focused on acquisitions in multiple cities.
Randy Crockett
CFO
With 20 years of experience in the IT space, Randy Crockett serves as CFO and Partner of Snap Tech IT. Prior to 2009, Randy owned an IT firm, Stratatech, & connected with Karl to form a partnership to grow their company. Randy’s efforts led to the merger of Snap Technology & Phoenix-based Premier IT to form Snap Tech IT.
Our Exceptional Team

Todd Metivier
IT Manager

Steve Crockett
Project Engineer

Shane Swanson
Director of Operations

Allison Monohan
Marketing Manager

Renee Mullender
Director of Administration and Finance

Peter Bingham
Information Security Analyst

Nicole Antunes
Director of Account Management

Joe Wood
System Administrator

Michael Kingsley
Professional Services Manager

Jared Brantley
Director of Network Operations

Eric Larsen
Lead Help Desk Technician

Duane Sheets
Unified Communications Service Manager

Chuck Wiley
IT Director

Sabine Wright
Account Manager

Brandon Garner
IT Manager

Logan Cleary
Business Development Representative

Andrew Curtis
First Response Technician

Hayley McGhee
Project Coordinator

JoAnn Kelm
Administrative Assistant

Zac Nipp
Account Executive

Jimmy Googer
Project Engineer

Kody Rogers
First Response Technician

Bryce Lundgren
System Administrator

Devin Day
First Response Technician

Andrew Souk
Business Development Representative

Roger Gidlow
Business Development Representative

Michael Grudem
System Administrator

Matthew McClain
Service Desk Analyst
“Snap Tech IT has a large staff of IT experts in a few different offices. With their large number of staff, they have groups of experts that specialize in different areas and we have access to all of them. They are focused on providing Managed IT Services - that is all they do. Their price was very competitive and ended up saving us considerable money over continuing to try and do it inhouse. They know our business and processes well and even though they provide services to many different clients, most of the time it feels like they work just for us.”
Agriculture Finance Organization
South Jordan, Utah
South Jordan, Utah
“We have worked with Snap Tech IT for several years. We really appreciate their diligence in regular meeting to help manage long term projects and discuss our future planning IT needs. Our account manager is awesome! Very responsive and follows up on resolved issues to make sure nothing has happed. They handle issues with excellence no matter how big or small. In our industry we have significant security and compliance needs, and Snap Tech makes sure we meet them all. They handle all of our outside audits with professionalism and make the experience painless. Snap Tech’s greatest strengths are their hands-on approach and responsiveness to our needs. They’ve done a wonderful job building our trust and partnership over the years not just with the owners but our employees as well.”
Investment Management Firm — Menlo Park California
“Snap Tech has been the exclusive provider of IT Support for our firm since 2000. They always respond to our IT needs in a timely and professional manner. The Managed Services provided by Snap Tech is perfect for our needs; extremely responsive and cost effective. With a proactive approach, they give us comfort to knowing we are keeping pace with the latest security risks, rather than playing catchup.
When we call, they respond. When there is an emergency, they are on it immediately. Trust is very important in the legal business; it is the foundation of our relationship with our clients. Snap Tech builds trust through performance. We trust Snap Tech implicitly with all our IT needs”
Law Firm — Scottsdale, Arizona
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Hungry for more
Explore our Resource Center and enrich your mind

- Educational Assets
CMMC Updates: Pushing Forward to May 2023 Interim Rule
DoD CIO is leading the charge & this realignment is chartered with consolidating industry-related cybersecurity programs in an effort to maximize collaboration across the Defense Industrial Base Cybersecurity programs. DoD CIO is pushing forward, requesting an interim rule by May 2023.

- On-Demand-Events
Client Spotlight: Cybersecurity Defense with Application Control
Join Karl Bickmore, CEO, Snap Tech IT and Shawn Brown, COO, Snap Tech IT, as they walk you through a real-world scenario where the source of the attack was identified, lateral movement through the environment was halted, & the steps taken to neutralize the threat.

- Educational Assets
Quick Bytes: Understanding Zero-Click Attacks
Understanding the Zero Trust Network Security Model enables protection of your most valuable data by drastically reducing the chance of a breach. An added benefit to this security approach offers businesses a bottom-line benefit.