Your Snap Tech IT Team

Our People

Gain the peace of mind knowing that your business is powered by an executive team of IT veterans & an expert team of IT professionals that understand the intricacies of your business. We are laser-focused on delivering the right combination of solutions to manage your environment & collaboratively plan with you on the future of your IT infrastructure. Client experience is at the core of who we are.

Executive Leadership

Karl Bickmore

CEO
Over the last 20 years, Karl Bickmore has honed his ability to successfully lead and grow his IT Consulting business while becoming a well-respected thought leader in the industry. As CEO of Snap Tech IT, Karl continuously provides insights into operational improvement for IT companies & regularly speaks at cybersecurity management & international conferences.

Shawn Brown

President and COO
Shawn brings over 25 years of technology and management experience in working with Fortune 500 & SMBs. After working as a technology consultant & manager, Shawn partnered to create Snap Tech IT, currently serving as the President & COO. His leadership has helped transform Snap Tech IT to a consultative MSP, focused on acquisitions in multiple cities.

Randy Crockett

CFO
With 20 years of experience in the IT space, Randy Crockett serves as CFO and Partner of Snap Tech IT. Prior to 2009, Randy owned an IT firm, Stratatech, & connected with Karl to form a partnership to grow their company. Randy’s efforts led to the merger of Snap Technology & Phoenix-based Premier IT to form Snap Tech IT.

Ted Hulsy

CRO
Ted Hulsy serves as Chief Revenue Officer at Snap Tech IT, leading the company’s sales and marketing functions. Ted brings over 20 years of experience in the technology field, having served in leadership roles at companies such as SonicWall, Axcient, and Dropbox. Ted is passionate about leveraging technology to create better life experiences for Snap Tech IT’s clients and their people.

Shane Swanson

CSO
Shane is an experienced IT Operations professional, bringing more than 25 years in the technology industry. After helping MSPs around the world bring process-driven IT operations & service delivery to the next level, Shane joined Snap Tech IT & is currently serving as the Chief Services Officer. His proven track record of success in helping companies optimize IT, enables them to focus on business strategy and growth.

Our Exceptional Team

Todd - portrait of man with beard and blue polo
Todd Metivier

vCIO

Steve - portrait of man wearing dark polo smiling with bearad and glasses
Steve Crockett

Project Engineer

Nicole - portrait of woman with dark hair and dark colored shirt smiling
Nicole Antunes

Director of Account Management

Joe - portrait of man wearing a light patterend shirt and beard
Joe Wood

Senior Automation Engineer

Mike - portrait of man smiling with beard and blue button up
Michael Kingsley

Director of Professional Services

Jared - portrait of man with beard and light blue shirt
Jared Brantley

Director of DevOps

Eric Larsen

Service Manager

Duane- portrait of man with beard
Duane Sheets

Unified Communications Service Manager

Chuck - portrait of man with glasses smiling
Chuck Wiley

IT Director

Sabine - portrait of a woman with blonde hair smiling wearing light white shirt
Sabine Wright

Account Manager

Brandon - portrait of bald man with beard smiling in light blue shirt
Brandon Garner

vCIO

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JoAnn Kelm

Administrative Assistant

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Jimmy Googer

Project Engineer

Kody Rogers
Kody Rogers

Service Desk Technician

Bryce Lundgren
Bryce Lundgren

Project Engineer

Devin Day
Devin Day

Service Desk Technician

Roger Gidlow
Roger Gidlow

Business Development Representative

Matthew McClain
Matthew McClain

Service Desk Analyst

Becki-Carson
Becki Carson

Account Manager Assistant

Michelle-Wyrick
Michelle Wyrick

System Administrator

William Reinert

Service Desk Analyst

Rick Stoner
Rick Stoner

Project Technician

Richawn Nembhard
Richawn Nembhard

SaaS Technician

Alex Duke
Alex Duke

Controller

Samatha
Samantha White

Service Desk Technician

Tyler
Tyler Hill

Accounting Assistant

Matthew Allman
Matthew Allman

Project Coordinator

Nick Battelle
Nick Battelle

Business Development Representative

Gregory Hammer
Gregg Hammer

Customer Experience Coordinator

Ryan Beatty

System Administrator

Parker Standage

Service Desk Technician

Arun Arumugam

Business Development Representative

Garrett Chavez
Garrett Chavez

Business Development Representative

Jenna Snowberger

Account Manager

Jordon
Jordan Drever

Senior Systems Engineer

Hungry for more

Explore our Resource Center and enrich your mind

IT Outsourcing
  • Blog

The Top 5 Benefits of Outsourcing IT Services for Small Businesses

Small businesses everywhere are facing the challenge of how to manage their IT infrastructure and cybersecurity effectively while remaining focused on their core business. As a small business with limited resources, trying to manage IT services on your own can put you in a constant dilemma of where to spend the next dollar and where to place your next resource. Do you dedicate it to your business purpose? Or do you dedicate it to your IT services team?
ChatGPT
  • Blog

Unlocking the Potential of ChatGPT: A Guide to Effective Content Creation

Content creation has become a cornerstone for businesses to find and connect with their audience. With search engines elevating businesses who produce a constant stream of fresh and high-quality content, small to medium sized business leaders can feel they can’t ever get there on their own. Producing a constant stream of fresh and high-quality content can feel like an overwhelming goal, especially if you don’t have an entire copy team on your payroll.
Create your company vision with EOS
  • On-Demand-Webinars

How To Create a Vision with the Entrepreneurial Operating System (EOS)

In Part 2 of this two-part series, How To Create a Vision with the Entrepreneurial Operating System (EOS), Certified EOS Implementer, Brian Sulka and Shawn Brown, President and Co-Founder of an experienced EOS-run business, SnapTech IT, will teach you how to create a vision that will guide every person in your organization to contribute to your business success.