Snap Tech IT Support

Our options for clients to connect with us are: Phone, Remote Support, Email & Customer Portal

Connect with a Help Desk Agent to help fix your issue.

Send us your question or issue via email

Connect with a Help Desk Agent to help fix your issue.

Snap Tech IT – Help Desk Agent

How to use the Help Desk Agent application. This app enables our clients to get faster access to support and get their request attended to swiftly.

From your computer, open the Snap Tech IT Help Desk Agent to request support

  1. Use the up arrow on your task bar to display your icons.
  2. Click on the Snap Tech IT icon
  3. Once the Help Desk Agent is open, you can perform the following tasks:

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Explore our Resource Center and enrich your mind

  • Self Help Video

Setup Email on an Android Phone

Setting up your mobile email on your Android device can be done in a few quick steps. First, open the Google Play Store app and search for the Microsoft Outlook email app. Once downloaded, open the app and click on the blue Get Started button. Next, type in the email address for the account that you'll be using on this device.
  • Self Help Video

Block SPAM in Outlook

Today, we are going to show you how to block spam in the Outlook application. First, you need to open Outlook. In this view, you will see the current inbound emails. You can block spam 2 different ways. One, by selecting email, then selecting Junk, and two by going to Block Sender.
  • Self Help Video

How to setup 2FA with Passly

You've probably heard the term two factor authentication, or 2FA in regards to signing into websites and other applications. 2FA as a second layer of security used when logging in to ensure your information is protected from someone else trying to log into your accounts. Passly is a utility built to protect the usage of your credentials.