Managed IT Services Blog | Snap Shots from Snap Tech IT

Self Help Video

How to Manually Add a Shared Mailbox in Outlook

In this tutorial video will show you how to manually add a shared mailbox within Outlook! Under most normal circumstances when using Office 365, when you're assigned access to a shared mailbox it will appear automatically within Outlook without any required actions from you.

Self Help Video

How to Create a Service Ticket

In this video tutorial, you'll learn how to create a service ticket with Snap Tech IT through the Help Desk Agent. Request support with ease using a super easy pop-up menu to create a service ticket. You can choose "Send Us a Status Update," and see helpful system information about your computer, speeding time to resolving system issues.

Self Help Video

How to connect to the Sophos SSL VPN

To connect to the VPN, you will need to bring your cursor down to your lower task bar. Right-click on the traffic light icon and select "Connect". Enter in the username for your company login and your password. Select "OK" and you will then be connected to the VPN.

Self Help Video

Setup Email on an Android Phone

Setting up your mobile email on your Android device can be done in a few quick steps. First, open the Google Play Store app and search for the Microsoft Outlook email app. Once downloaded, open the app and click on the blue Get Started button. Next, type in the email address for the account that you'll be using on this device.

Self Help Video

Block SPAM in Outlook

Today, we are going to show you how to block spam in the Outlook application. First, you need to open Outlook. In this view, you will see the current inbound emails. You can block spam 2 different ways. One, by selecting email, then selecting Junk, and two by going to Block Sender.

ebook

IT Discovery

Today’s cloud-based enterprise software and data storage tools are great for streamlining your business This ebook guides you through IT discovery, risk assessment, and analysis…

Infographic

Soc 2 Type II — Managed Service Provider

The American Institute of CPAs (AICPA), Service Organization Control (SOC) 2 defines criteria for managing customer data based on five trust service principles.

Blog

Top Ways to Measure MSP Transparency

By: Shawn Brown, COO, Snap Tech IT The ability to make sound strategic business decisions is at the core of every business owner. For that to…

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Navigating Today’s IT Complexities

At Snap Tech IT, we understand today’s landscape and the unique needs of our clients. We take the guesswork out of IT management, reduce risk, improve efficiency and achieve operational benefits.

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How to Manually Add a Shared Mailbox in Outlook

How to Create a Service Ticket

How to connect to the Sophos SSL VPN

Setup Email on an Android Phone

Block SPAM in Outlook

IT Discovery

Soc 2 Type II — Managed Service Provider

Top Ways to Measure MSP Transparency

Navigating Today’s IT Complexities