Top Ways to Measure Managed Service Provider (MSP) Transparency

By: Shawn Brown, COO, Snap Tech IT The ability to make sound strategic business decisions is at the core of every business owner. For that to happen, business owners must secure the flexibility to thoughtfully plan and prioritize their next move. That’s tough to do when you when the expertise isn’t in your back pocket, coupled […]

5 Questions to Ask MSP Providers

By: Shawn Brown, COO, Snap Tech IT Vetting a Managed Services Provider can be confusing in a sea of providers that seem to offer everything you need to make your IT environment hum. How do you know if you’re asking the right questions, which ones are the most critical to your business, and what insights are […]

Why Does My Business Need Quality I.T.?

What is I.T.? By: Karl Bickmore, CEO, Snap Tech IT In a world where we are surrounded by technology, this may seem an unusual question.  Most of us no longer question the value of technology in our lives, but where we might struggle, is tp to understand the value of I.T. is when we apply it […]

Do You Have an IT Roadmap for the Future?

IT Roadmap

By: Karl Bickmore, CEO, Snap Tech IT In my years supporting and advising hundreds of businesses on their IT strategy, I’ve noticed some common practices: While most small- and medium-sized business (SMB) have strategies to grow their business with defined goals that extend 10 years and beyond, they often fail to plan for technology needs […]

Business-to-Business: Employee Retainment Tips from the Trenches

employee retainment

With the unemployment rate at its lowest in 50 years, finding qualified candidates for IT positions is a difficult task. We should know, we are currently dealing with it ourselves. For the past few years, we’ve continually fine-tuned our employee recruitment process, from how we onboard new hires, to ongoing employee management and retention. In […]